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Terms of Service

Last updated: May 2026

1. Acceptance

By accessing sourcedconsulting.com.au, you agree to these Terms of Service. If you do not agree, do not use the website.

2. About us

Sourced Consulting (ABN 18 536 635 701) provides lead generation and digital advertising management services for Australian trade and service businesses. We operate from Brisbane, Queensland, and serve clients nationwide.

3. Services and service agreement

Scope, deliverables, timelines, and pricing are governed by a separate written service agreement signed by both parties. Nothing on this website constitutes a binding offer. A formal service agreement will be provided before any work commences.

4. Payment terms

Payment terms are specified in the service agreement. Unless otherwise agreed: fees are payable monthly in advance, invoices issued 1st of each month due within 7 days, late payments may incur interest, and we may suspend services if payment is more than 14 days overdue.

5. Refund policy

Due to the nature of our services — involving immediate allocation of advertising budgets, resources, and third-party platform costs — we do not offer refunds for services already delivered or commenced.

This policy is subject to any non-excludable rights you may have under the Australian Consumer Law (ACL), including consumer guarantees. If the ACL applies and a service fails to meet a consumer guarantee, you may be entitled to a remedy. Nothing in these terms excludes or limits those rights where unlawful. For B2B clients where the total value exceeds $40,000, certain ACL consumer guarantees may not apply.

6. Force majeure

Sourced Consulting is not liable for failure or delay resulting from events beyond our reasonable control, including: acts of God, natural disasters, fire, flood, earthquake, severe weather; pandemics, epidemics, public health emergencies; war, terrorism, civil unrest, government sanctions; internet or telecommunications outages not caused by us; third-party platform failures, suspensions, or shutdowns (Google Ads, Meta Ads, etc.); cyber attacks that could not be reasonably prevented; power or utility failures; illness, injury, or incapacity; changes in law or regulation making delivery impossible or unlawful.

In a force majeure event we will: notify you promptly, take reasonable steps to minimise impact, resume services when the event ceases. If the event prevents delivery for more than 30 consecutive days, either party may terminate without penalty.

7. Third-party platform dependency

Our services depend on Google Ads, Meta Ads, and associated tools. We are not liable for platform outages, suspensions, algorithm changes, policy or pricing changes, account disapprovals (provided we made reasonable compliance efforts), or reporting discrepancies. Where a platform issue affects your campaigns, we will communicate the impact and seek mitigation.

8. Service interruption and suspension

We may temporarily suspend services without liability where: payment is 14+ days overdue; continued service would breach any law or platform policy; a force majeure event occurs; we need to perform maintenance (reasonable notice given where practicable). Payment obligations continue during suspension. Services resume once the cause is resolved.

9. Intellectual property

All website content is owned by or licensed to Sourced Consulting. Upon full payment, deliverables created for you under a service agreement will be licensed or assigned as specified in that agreement.

10. No guarantee of results

Marketing outcomes vary. We do not guarantee specific lead volumes, conversion rates, or revenue. Case studies are illustrative only.

11. Limitation of liability

To the fullest extent permitted by Australian law, Sourced Consulting is not liable for indirect, consequential, or incidental damages. Where liability cannot be excluded, our total liability is limited, at our option, to: re-supply of services, cost of re-supply, or total fees paid by you in the 3 months preceding the claim.

12. Client responsibilities

You agree to: provide accurate business information, grant timely access to advertising accounts, respond to requests within agreed timeframes (or 5 business days), comply with all applicable laws, and notify us of any material changes.

13. Termination

Either party may terminate per the service agreement. Unless otherwise agreed: 30 days written notice, early termination fees as specified, pay all outstanding fees for delivered services, and we provide reasonable handover upon final payment.

14. Confidentiality

Both parties keep confidential any proprietary information disclosed during our engagement, except where required by law. This obligation survives termination.

15. Third-party links

We are not responsible for content on external websites linked from this site.

16. Interstate services

We serve clients throughout Australia including NSW, VIC, WA, SA, TAS, ACT, and NT. All services are delivered remotely unless otherwise agreed.

17. Governing law and jurisdiction

These terms are governed by the laws of Queensland, Australia. Both parties submit to the non-exclusive jurisdiction of Queensland courts.

Nothing excludes or limits your rights under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), or your local state fair trading legislation: Fair Trading Act 1989 (Qld), Fair Trading Act 1987 (NSW), Australian Consumer Law and Fair Trading Act 2012 (Vic), Fair Trading Act 2010 (WA), Fair Trading Act 1987 (SA), Australian Consumer Law (Tasmania) Act 2010 (Tas), Fair Trading (Australian Consumer Law) Act 1992 (ACT), Consumer Affairs and Fair Trading Act 1990 (NT). You may bring proceedings in your local tribunal (QCAT, NCAT, VCAT, SAT, SACAT, ACAT, or NTCAT) where permitted.

18. Dispute resolution

Both parties attempt good-faith negotiation within 30 days. If unresolved, either party may pursue remedies under applicable legislation.

19. Entire agreement

These terms plus any signed service agreement constitute the entire agreement. No modification effective unless in writing signed by both parties.

20. Changes

We may update these terms. Changes effective upon posting. Continued use constitutes acceptance.

21. Contact

Sourced Consulting
ABN 18 536 635 701
Brisbane, Queensland, Australia
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